REFUND AND CANCELLATION POLICY
BREAKUP ENTERTAINMENT
Last Updated: 28 August 2026
This Refund and Cancellation Policy (“Policy”) applies to the website, mobile applications, and digital streaming services operated by BREAKUP ENTERTAINMENT (“Company”, “we”, “us”, or “our”).
BREAKUP ENTERTAINMENT provides digital entertainment and Video-on-Demand (“VOD”) streaming services through its website and mobile applications.
By purchasing a subscription or using any paid service provided by BREAKUP ENTERTAINMENT, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy, along with our Terms and Conditions and Privacy Policy.
For any questions or concerns regarding payments or subscriptions, please contact us at:
Email: Streamnowhelp@gmail.com
- SUBSCRIPTION MODEL
BREAKUP ENTERTAINMENT provides subscriptions on a one-time purchase basis for a specified subscription period.
Our subscriptions do not automatically renew.
There is no automatic renewal, recurring billing, or recurring subscription charge for subscriptions purchased directly from BREAKUP ENTERTAINMENT.
When your purchased subscription period ends, your access to the applicable paid content or services will expire automatically. If you wish to continue using the paid Services, you may purchase a new subscription separately.
- REFUND POLICY
ALL SUCCESSFUL SUBSCRIPTION PAYMENTS ARE FINAL AND NON-REFUNDABLE.
Once a subscription payment has been successfully completed and the applicable subscription access has been activated or made available to the user, we do not provide refunds, cancellations, credits, or partial refunds for that subscription.
This includes, but is not limited to, situations where a user:
- changes their mind after purchasing a subscription;
- decides not to use the Service;
- does not watch or access the available content;
- watches only part of the available content;
- stops using the Service before the subscription period expires;
- purchases a subscription accidentally;
- does not use the subscription for the entire subscription period; or
- is unable or unwilling to continue using the Service after purchase.
Users are therefore advised to carefully review the subscription plan, price, duration, features, and other applicable information before completing a purchase.
BREAKUP ENTERTAINMENT does not offer a general refund facility for successfully purchased and activated subscriptions.
Nothing in this Policy is intended to exclude, restrict, or waive any consumer right, remedy, or refund entitlement that cannot legally be excluded or waived under applicable law.
- CANCELLATION POLICY
Because subscriptions purchased directly from BREAKUP ENTERTAINMENT are not automatically renewed and do not involve recurring billing, there is no recurring subscription that the user is required to cancel.
Once a subscription has been successfully purchased and activated, the user cannot cancel that completed purchase in order to obtain a refund.
The subscription will remain active until the end of the applicable subscription period, unless access is suspended or terminated in accordance with our Terms and Conditions.
After the subscription period expires, the subscription will automatically end and no further payment will be charged automatically.
If the user wishes to access paid Services again after expiry, a new subscription purchase will be required.
- FAILED OR UNSUCCESSFUL PAYMENT
If a payment transaction fails, is declined, or does not complete successfully, but the amount is nevertheless deducted from the user’s bank account, debit card, credit card, UPI account, or other payment method, the amount may be automatically reversed or refunded by the applicable payment gateway, bank, card issuer, UPI provider, or financial institution.
Such a reversal relates to a failed or unsuccessful transaction and is not considered a refund of a successfully activated subscription.
The time required for a failed-transaction reversal depends on the relevant bank, payment gateway, card issuer, UPI provider, or financial institution.
In many cases, such amounts may be reversed within approximately 5–7 business days. However, the actual processing time may vary and is outside the Company’s direct control.
If the amount has not been reversed within the applicable processing period, please contact us at:
Please provide the relevant transaction ID, payment reference number, registered email address, and other payment details necessary for us to investigate the issue.
- DUPLICATE PAYMENT
If a user is charged more than once for the same subscription due to a verified technical or payment-processing error, the user should contact us at Streamnowhelp@gmail.com.
We will review the transaction details.
If a duplicate payment is confirmed to have occurred due to a technical or processing error, the duplicate amount may be reversed or refunded through the applicable payment gateway or original payment method, subject to verification and applicable law.
This provision applies only to verified duplicate or erroneous transactions and does not create a general right to a refund.
- TECHNICAL ISSUES
BREAKUP ENTERTAINMENT makes reasonable efforts to maintain the availability and proper functioning of its website, mobile applications, and streaming Services.
However, temporary interruptions or technical problems may occur due to maintenance, server issues, internet connectivity, payment gateway problems, third-party service failures, security incidents, or other circumstances beyond our reasonable control.
If you experience a genuine technical problem that prevents you from accessing a purchased subscription, please contact us at Streamnowhelp@gmail.com with details of the issue.
We may investigate and provide reasonable technical assistance where possible.
A temporary interruption, buffering issue, internet problem, device problem, or other technical difficulty does not automatically entitle the user to a refund.
Where applicable law requires a particular remedy, BREAKUP ENTERTAINMENT will comply with such legal requirements.
- ACCOUNT SUSPENSION OR TERMINATION
BREAKUP ENTERTAINMENT reserves the right to suspend, restrict, or terminate a user’s account or access to the Services where permitted by applicable law if the Company reasonably believes that the user has:
- violated the Terms and Conditions;
- engaged in fraudulent, unlawful, or unauthorized activity;
- misused the website, application, or Services;
- attempted to bypass, interfere with, or compromise the Company’s technical or security systems;
- infringed the intellectual property rights of the Company or any third party;
- provided false, misleading, or unauthorized information;
- engaged in abusive, threatening, defamatory, or unlawful conduct; or
- violated applicable laws, regulations, or Company policies.
Where reasonably appropriate, the Company may provide notice before suspension or termination.
However, the Company may immediately suspend or terminate access where reasonably necessary to protect the Company, its users, third parties, or the security and integrity of the Services.
Suspension or termination of an account due to a user’s violation of the Terms and Conditions does not automatically create a right to a refund.
- CHARGEBACKS AND PAYMENT DISPUTES
If you believe that a payment has been incorrectly processed, please contact us at Streamnowhelp@gmail.com so that we can review the matter.
We encourage users to contact us before initiating a payment dispute or chargeback where reasonably possible.
If a chargeback or payment dispute is initiated, BREAKUP ENTERTAINMENT may investigate the transaction and may temporarily restrict or suspend the associated account while the matter is being reviewed, subject to applicable law and the rules of the relevant payment provider.
If a payment dispute is determined to be invalid, abusive, or intentionally misleading, the Company reserves the right to take appropriate action in accordance with applicable law.
BREAKUP ENTERTAINMENT does not consider every chargeback or payment dispute to be fraudulent. Each matter may be reviewed based on the relevant circumstances and available information.
- DIGITAL CONTENT AND VOD SERVICES
BREAKUP ENTERTAINMENT provides digital entertainment and Video-on-Demand (“VOD”) content.
Due to the nature of digital content, access to the purchased Services may be provided immediately after successful payment.
Once the subscription has been successfully purchased and access has been activated or made available, the subscription payment is non-refundable, subject to applicable law.
The availability of individual movies, shows, programs, videos, or other digital content may change from time to time due to licensing arrangements, contractual restrictions, legal requirements, technical reasons, or other legitimate circumstances.
Changes in content availability do not automatically create a right to a refund.
- INTELLECTUAL PROPERTY
All intellectual property rights relating to the BREAKUP ENTERTAINMENT website, mobile applications, software, trademarks, logos, graphics, designs, text, video content, audio content, artwork, and other materials are owned by, controlled by, or licensed to BREAKUP ENTERTAINMENT or the respective rights holders.
Purchasing a subscription does not transfer ownership of any intellectual property to the user.
Users receive only a limited, non-exclusive, non-transferable right to access and use the Services for lawful personal purposes during the applicable subscription period, subject to our Terms and Conditions.
Unauthorized copying, recording, reproduction, distribution, public exhibition, commercial use, resale, retransmission, or other unauthorized use of our digital content is prohibited except where expressly permitted by the Company or applicable law.
- THIRD-PARTY SERVICES AND PAYMENT PROVIDERS
Our website and mobile applications may use third-party services, including payment gateways, hosting providers, app stores, content delivery services, authentication providers, analytics services, and other third-party technologies.
Payment transactions may be processed by third-party payment providers. Accordingly, payment processing, transaction settlement, failed-payment reversals, and other payment-related matters may also be subject to the applicable provider’s policies and procedures.
BREAKUP ENTERTAINMENT is not responsible for delays caused solely by a user’s bank, payment provider, card issuer, UPI provider, app store, or other third-party service, except where otherwise required by applicable law.
- PROMOTIONAL OFFERS AND COUPONS
Any promotional offer, discount, coupon, special price, or other promotional benefit offered by BREAKUP ENTERTAINMENT may be subject to additional terms and conditions communicated at the time of the offer.
Unless expressly stated otherwise, promotional benefits cannot be exchanged for cash or transferred to another person.
- NO AUTOMATIC CREDIT OR EXTENSION
Unused subscription time will not ordinarily be converted into cash, credit, or another subscription benefit.
Subscription periods will not ordinarily be extended because the user did not use the Service during the purchased period.
Any exception will be determined by the Company where required by applicable law or where expressly communicated by the Company.
- CHANGES TO THIS POLICY
BREAKUP ENTERTAINMENT reserves the right to modify, update, or amend this Refund and Cancellation Policy from time to time.
Any updated version may be published on our website or mobile application with a revised “Last Updated” date.
Users are encouraged to review this Policy periodically.
- APPLICABLE LAW
This Policy shall be interpreted and governed in accordance with the applicable laws of India.
Nothing in this Policy is intended to remove, restrict, or waive any consumer right or legal remedy that cannot legally be excluded or waived.
If any provision of this Policy is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to remain in effect to the extent permitted by law.
- CONTACT US
For payment-related queries, technical issues, complaints, or questions regarding this Refund and Cancellation Policy, please contact:
BREAKUP ENTERTAINMENT
Customer Support Email: Streamnowhelp@gmail.com
When contacting us regarding a payment issue, please provide your registered email address, transaction ID or payment reference number, date of payment, and a description of the issue wherever applicable.
We will review and respond to complaints and requests within the period required by applicable law.
© 2026 BREAKUP ENTERTAINMENT. All Rights Reserved.
